Critical Reflection on Skills on Wheels


Skills on Wheels is a good platform for students to learn more about communication and enrich their learning through the activities on the portal. I have chosen the modules “Converse with Confidence” and “Build Relationships” as I feel that these 2 modules would allow me to strengthen my interpersonal skills.

The first module “Converse with Confidence” taught me to converse better with others. As mentioned previously, I am not very confident with speaking in public so I hope this would help me to gain more self-awareness and hone my skills on communicating effectively. The module has taught me to be truthful, observe and identify appropriate time to share relevant information as well as the topics we could use for small talks. Additionally, I learned how to manage differences in small group discussions using the 4 Cs. Although the information provided was comprehensive, I did not score full marks for some of the activities but I was able to review the answers and understand where I went wrong with the explanation. As I am in the mice industry, I believe this would be vital in future when I communicate with my clients.

Secondly, the module “Build Relationships” was chosen as I feel that it is crucial to form good working relationships with my colleagues and friends. I have gained more knowledge on how to use the personal level interaction approach: SEED as well as the task level interaction approach: LEARN. Moreover, I was able to make use of the video and the infographics to score full marks on the activities. I believe this is essential as I would be more empathetic to others as well as foster better interaction by reflecting and reviewing team processes.

Overall, I feel that Skills on Wheels has been useful for me in developing better social skills. The interactive videos were interesting and the activities were realistic and easy to understand. It has also allowed me to think critically and understand a different viewpoint. I have also learned how to take a different approach if similar events were to happen in future. With that said, I believe this will benefit me greatly during my IWSP as well as day to day communication when I am able to portray myself professionally.


*Blogs I commented on: 
- Jeanie


Comments

  1. Brad BlackstoneApril 2, 2019 at 11:24 PM

    Thanks a million, Pei Ling, for this detailed overview of how your own communication needs align with content in the two modules you studied in Skills on Wheels (SOW). I'm happy to hear so much positive. I only wonder if there was any negative aspect to learning via the online modules?

    ReplyDelete
  2. J.T.QApril 8, 2019 at 2:02 AM

    Dear PeiLing

    It is really a coincidence. I also wrote about the "Build Relationships" module on my blog. I believe that it would definitely helped us to improve on forming good working relationships with our peers and future colleagues. Other than the above mentioned modules, did you tried any others?

    Thank you for reading this comment. I look forward to your reply.

    Warmest Regards,
    Jeaine

    ReplyDelete

Post a Comment

Popular posts from this blog

Self Introduction Email

To: Brad Blackstone From: Goh Pei Ling  Date: 22nd January 2019  Subject: Self Introduction Dear Brad, I am Pei Ling, a second-year student from the Singapore Institute of Technology (SIT) pursing a bachelor in hospitality business (HB). To introduce myself, I graduated from Temasek Polytechnic with a diploma in integrated facilities management. My passion for the hospitality industry started when I was attached to a local events management company for my student internship program in polytechnic. I was given the opportunity to liaise with suppliers and vendors extensively. In the process, this has honed my communication and interpersonal skills.   After I graduated from polytechnic, I took a gap year and worked full time in a small events management company where I was fortunate to be given the opportunity to liaise and work with various agencies in the government and private sector. My job responsibilities includes planning, conceptualising and co...
Read more

Reflection on Interpersonal Communication

Dear Brad, I would be sharing about an interpersonal communication problem that occurred when I was working in an events management company. This incident happened when I was planning my first event. I had to plan an event consisting of an exhibition, seminars and classes to teach seniors how to use mobile phones and tablets. I would have to take charge of many different segments such as goodie bags, handling of tablets and phones, liaising with sponsors and client and logistics matters. When the event was passed on to me, I requested for an updated count of all the goodie bag items as well as the logistics list from my operations colleague, who will be named Eric due to confidentiality issues. Nearing the date of the event, the client emailed asking about the current count of the goodie bag items and I provided the updated numbers according to the list given by Eric. However, the client called immediately after and sounded annoyed as that was not the number c...
Read more

Welcome to my Blog!

Image
Hi everyone,  I am Pei Ling. This is a space for me to document my thoughts and my learning journey for Career & Professional Development II (CPD II). This blog aims to improve my writing and communication skills, so do feel free to leave any comments and I look forward to interacting with all of you throughout this journey. With regards,  Pei Ling *Blogs I commented on:  - Jeaine  - Kelly  - Tricia 
Read more